During these past months, Carlos, our lending manager, kept in close contact with many families who wanted to see their dream to have a home come true. Daniel and Mariellys were looking to buy their first home. He is a veteran who served in the Armed Forces and was interested in available VA loans.
Seeing prospect houses, exchanging the necessary documentation, but above all, keeping the communication open, when no one could leave their homes, was not easy, and as Daniel says, many times both parties have almost had to reinvent the wheel (at least the wheel that drives the relationship between first-time buyers and the lending agent, in this case, Carlos from NHSSF). But the effort and long working hours are always worth it.
After many weeks of hard work and dedication, Daniel and Mariellys signed the purchase of their first home, with a 100% Veterans mortgage loan. A week after we celebrated their achievement through our social media platforms, Daniel sent us this kind review:
“First and foremost, I wanted to say “Thank you” for making our dream happen as being first-time home buyers. My wife and I are extremely happy and blessed. I know it was definitively a challenge working from home through this COVID-19 global pandemic and having to reinvent the wheel. From start to finish, you were there to answer the many questions we had on all communication platforms. You did a tremendous job of making sure we got the best loan possible. You worked many late nights to service us and we appreciate that. As a veteran, I am happy to be able to benefit from using my VA loan. I will definitely keep you in mind with any future questions we may have and as a referral as well. We wish you well and more success in the future.”
Thank you, Daniel and Mariellys, and we are looking forward to serving you in the future!
NHSSF Lending Department (NMLS# 291479) offers a comprehensive set of lending options included as an integral part of our one-stop-shop. Our experienced lending team is here to help you:
- Make informed, unbiased decisions
- Purchase a home you can afford and keep
- Provide loans that are safe and competitive
For inquiries, please contact us at 305-751-5511 or send an email to firstname.lastname@example.org.