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“A fabulous team that helped [me] every step of the way”

Natalie found the NHSSF Emergency Relief Program for Housing Stabilization online. She was searching for rental assistance for Broward residents since she saw a cut in her funds due to Covid-19 and was unable to pay her rent for a few months.

She applied for the program in middle March. After a brief email exchange with our intake processor, in early April she was approved to receive the financial aid that helped her immensely to caught up on her back rent: “Having that huge debt of past due rent is now off my shoulders and I can relax now.”

As part of the program, available for Broward County residents thanks to the support from the Jerry Taylor and Nancy Bryant Fund of the Community Foundation of Broward, Natalie received counseling from one of our housing experts. The additional coaching assistance provided her with the tools and information necessary to stabilize her housing situation.

“I have not previously had counseling sessions, but this one was very helpful and informative. I greatly appreciate the advice and guidance for my future financial needs,” says Natalie when asked about the takeaways from the one-on-one session with us

“I’d like to add, that I am very grateful to the entire team that worked my case and helped my family. From Annye to Luz and everyone there; and I am extremely grateful for intake specialist Melissa Clark! She called me, sent emails and made sure to get all my documents your team needed to provide the assistance. I absolutely don’t know how I would handle it, if I didn’t receive the assistance. Again THANKS!!!!!”

Thank you again, Natalie, for your trust, and we are happy to have helped you every step of the way!

Covid-19 Emergency Rental Assistance Program

Rental Assistance for Broward Residents

A new Broward County program can pay up to 12 months in past due rent and utilities if renters have experienced financial hardship due to the COVID-19 pandemic.

Broward County Commission has launched an Emergency Rental Assistance program for residents who have been impacted by Covid-19 and meet certain income requirements. This Emergency Rental Assistance Program (ERAP), which provides the County with $53 million in U.S. Treasury Department funds, is different than previous programs offered, so even if renters were not qualified for, or elected not to participate in, other rental assistance programs, they should take a moment to review this new assistance.

ERAP provides up to 12 months of past due rent and utility payments (back to March 13, 2020) for low-income rental households that have experienced financial hardships as a result of the COVID-19 pandemic. Additionally, eligible households can receive up to three months of future payments if needed to ensure housing stability, and if funds are available.

Tenants and landlords must work together to participate in the program, and funds will be paid directly to landlords/rental management companies and utility providers.

The county has made various resources available to assist in the application process, including local intake centers where help is offered in person, as well as a call center staffed with multilingual English/Spanish/Haitian Creole professionals from 8 a.m. to 5 p.m. Monday-Friday.

Applications are now being accepted!


Additional information is available at To reach the call center, dial 888-692-7203.


Covid-19 Emergency Rental Assistance Flyer


Asistencia de alquiler para residentes de Broward 


Un nuevo programa del Condado de Broward puede pagar hasta 12 meses de alquiler y servicios públicos vencidos si los inquilinos han experimentado dificultades financieras debido a la pandemia de COVID-19.

La Comisión del Condado de Broward ha lanzado un programa de Asistencia de Emergencia para el Alquiler (ERAP, por sus siglas en inglés) para los residentes de Broward que hayan sido afectados por el Covid-19 y cumplan con ciertos requisitos de ingresos. Este Programa de Asistencia de Emergencia para el Alquiler del Condado, que ha recibido $ 53 millones en fondos de parte del Departamento del Tesoro de los EE.UU., es distinto a los programas anteriormente ofrecidos, por lo que incluso si en el pasado algunos inquilinos no estaban calificados o no fueron elegidos para participar en otros programas de asistencia para el alquiler, ahora deberían tomarse un momento para revisar esta nueva asistencia.

El ERAP proporciona hasta 12 meses de pagos de alquiler y servicios públicos vencidos (hasta el 13 de marzo de 2020) para hogares de alquiler de bajos ingresos que hayan experimentado dificultades financieras como resultado de la pandemia de COVID-19. Además, los hogares elegibles pueden recibir hasta tres meses de pagos futuros -siempre y cuando sea necesario para garantizar la estabilidad de la vivienda y haya fondos disponibles.

Los inquilinos y los propietarios deben colaborar conjuntamente para participar en el programa, y los fondos se pagarán directamente a los propietarios/empresas de administración de alquiler y proveedores de servicios públicos.

El condado ha puesto a disposición varios recursos para ayudar en el proceso de solicitud, incluidos los centros de admisión locales donde se ofrece ayuda en persona, así como un centro de llamadas con profesionales multilingües en inglés/español/creole de 8 a.m. a 5 p.m. de lunes a viernes.

¡Las solicitudes ahora están siendo aceptadas!


Encontrará información adicional disponible en Para comunicarse con el centro de llamadas marque 888-692-7203.


Covid-19 Emergency Rental Assistance Flyer (Spanish)

photo of the sun rising on a new day

A loan program for energy-saving measures – A better environment & more resilient homes

As part of our mission to collaborate with partners & stakeholders on building resilient and revitalized communities across South Florida, one of the most urgent issues we face right now is the impact of climate change on our residents. It is a matter of saving our planet and addressing the effects of climate change thru efficient and feasible measures, energy conservation among one of them.

In celebration of Earth Day, NHSSF will be launching in late May 2021 a loan fund to help low-income residents make energy-saving measures, such as installing new high-efficiency air conditioners in their homes. “It is our honor to help residents join in the clean energy movement. Not only is this a way for residents to save money through energy efficiency and improve the environment. It is also a way to help low-income communities take part in the growth sector of our economy. It is my hope that in learning about and implementing these measures in our homes, our customers will also learn how they may take part in the clean energy economy as a job choice or business venture,” stated President and CEO Kimberly T. Henderson.

The loan program is still in the making. Yet, it’s aimed to help South Florida residents maximize energy efficiency in their households thru funding mild home repairs or home appliances’ replacements. The loan pool is made possible by funding from the Opportunity Finance Network (OFN), the national association of community development financial institutions (CDFIs). NHSSF is a U.S. Treasury certified CDFI. The goal of the NHSSF CDFI is to connect low-income and distressed communities to capital. NHSSF CDFI is one of the few nonprofit CDFIs that lend directly to the consumer.

In the meantime, you can do something about climate change, starting in your own home, as this NPR “Life Kit” note recommends.