Setting up your ClientMax account with NHSSF. Start your journey here.

Client’s Journey with NHSSF

Everyday there’s an opportunity to improve and impact positively on the goals set. As a one-stop shop ready to guide you through the process of homeownership, we implemented some changes to make your Journey with NHSSF easier to navigate.

As of October 12, 2022, the Center for Homeownership Education and Financial Wellbeing at NHSSF will process customers request and information through the NEW management portal CLIENTMAX. All class registrations, counseling appointments, upload of documents, etc., will need to be done through this CLIENTMAX-NHSSF portal.

Opening an account on CLIENTMAX will take you less than 5 minutes and you just have to follow these steps to get started:

 

Infographic detailing a client's journey through the NHSSF system

 

You can request a detailed instructive on how to create your account, enroll to classes, upload documents and schedule your appointment with a counselor by emailing us at intake@nhssf.org.

Due to the high volume of participants and agency capacity we are seeing extended wait times in the processing of documentation and scheduling of counseling sessions. NHSSF appreciates your patience and looks forward to working with you on your journey to homeownership.

Please note this process takes time and is not only a requirement of many lenders, it is a very crucial step to receive education, skills and resources so you are able to make informed decisions for your household, as purchasing a home is one of the biggest investments most of us make in a life time.

Thank you for choosing Neighborhood Housing Services of South Florida (NHSSF) to assist you on your homeownership journey!

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